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Keep your best people while growing the leaders you need.

We help retailers grow frontline talent into high-performing leaders who drive better service and smoother operations. From attracting standout candidates to building resilient store teams, Guild makes growth a strategy — not a guessing game.

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Measurable change. Lasting impact.

  • What you get

    • A curated learning marketplace that blends high-impact education with custom training aligned to your business needs

    • Career pathways and coaching that surface untapped talent and move them into critical roles — including management and leadership

    • Skills data, progression insights, and ROI metrics that show real business impact

  • The impact

    • 26% higher first-year program persistence than national averages

    • 3.5x higher internal mobility for Guild learners than non-participants

    • $3 ROI for every $1 invested

Employer Partner Highlight

How Target is rewriting the frontline leadership playbook

Kiera Fernandez, EVP and Chief Community Impact and Equity Officer at Target, talks about how the retailer is equipping frontline managers with practical and tactical ways to lead in a changing environment — including the strategic partnership with Guild.

Boost customer service and operational efficiency by investing in your front line.

When frontline workers grow, so does their impact. Guild helps you retain and upskill your team with programs that build confidence, capability, and consistency — all of which show up in the customer experience.

Build leadership pipelines that power business growth.

Frontline managers are exiting faster than they’re replaced. Guild helps you grow your next generation of leaders with targeted skilling programs — including Guild Academy, a scalable solution designed to equip frontline managers with the confidence, consistency, and tools to lead through change.

Adapt to an AI-powered world while building core retail skills.

AI is reshaping retail, but core skills still matter. Guild equips your frontline with industry-relevant training — from customer experience to retail analytics — plus curated AI programs that help your people stay ahead.

Strengthen your EVP with real paths to advancement.

In a crowded talent market, career growth is your edge. Guild helps you stand out with education and advancement opportunities that attract motivated workers who want more than just a job.

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Custom-built skilling through Guild creates pathways to frontline leadership.

With critical store roles going unfilled, one retailer partnered with Guild to create targeted skilling pathways for team leads and managers. The result? Thousands of completions, a 100% recommendation rate, and a scalable blueprint to turn high-potential workers into confident leaders across industries.

Read it now

How leading retailers are engaging the frontline — and skilling for what’s next

Ready to build from within?

We’ll walk you through how Guild helps leading retailers move fast and build with intention.

Speak with an expert

Footnotes

  1. When considering curation and support services, Guild internal data averaged across the following 3 academic years: 2019-20, 2020-21, 2021-22. National Student Clearinghouse (NSC) data averaged across the following 3 academic years: 2019-20, 2020-21, 2021-22.

  2. Guild’s internal data over the last 12 months as of 01/01/2025 from employers who have provided the required data for at least 13 months post launch.

  3. Average of all Return on Investment analyses conducted by Guild for employer partners as of 01/01/2025.