[Report] Closing the Frontline Talent Gap Before Operations Feel It
If your operations depend on hard-to-hire, credentialed roles critical to uptime, throughput, and efficiency, this report is for you.
Produced by Guild and The Josh Bersin Company, this research examines why traditional hiring and training models fall short — and how leading organizations are building more reliable pipelines to keep critical frontline roles filled.
Build more predictable operations. In this report, you'll learn:
Why traditional frontline hiring and training models fail to produce job-ready talent for critical roles
How leading organizations close gaps in roles like maintenance technicians, machinists, and CDL operators
The 4 capabilities required to build predictable, role-aligned talent pipelines at scale
What frontline-first technology must include to track learner progress, credentials, and readiness — so roles are filled when demand rises, not after